CRM API Overview

A CRM API (Customer Relationship Management Application Programming Interface) is a tool that enables online gambling platforms to uninterruptedly integrate customer management solutions into existing systems. This technology acts as a bridge between the site and the CRM software, allowing operators to access and track customer data and player interactions in real-time, which is pivotal for player retention and engagement.

Using CRM API integration, casino owners can automate customer-related tasks, such as segmenting users based on their behavior and managing support requests. They can also streamline targeted marketing and personalized offers. With these integrations, operators can create a more tailored and engaging user experience while fostering player loyalty at the same time.

On top of that, CRM APIs can improve operational efficiency by minimizing manual tasks, automating workflows, and delivering smooth communication across all departments.

Ultimately, a CRM API ensures casino owners provide superior service to their customers, which leads to higher retention rates and optimized user interactions. This is why CRM API is valuable for staying competitive in this industry.

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CRM API Solutions

CRM API Features

Our CRM API comes with a range of features created to effectively manage customer relationships with online casino sites. Every feature is vital in optimizing how operators handle player data, interaction, and overall player experience. By taking advantage of these functionalities, operators can create stronger relationships with their customers and simplify operations.

Data Retrieval

Data Retrieval

Our CRM API enables real-time extraction of player data, giving operators instant access to valuable insights such as user behavior, preferences, and activity. Thanks to this, casino owners can make data-driven decisions and forge consumer loyalty.

Data Insertion and Update

Data Insertion and Update

CRM API amplifies the process of updating and inserting user data, ensuring all records are always up-to-date. This feature ensures the integrity of customers’ data for improved decision-making, whether operators need to add new players’ information or alter existing profiles.

Contact Management

Contact Management

Thanks to its powerful contact management capabilities, the API for CRM can help gaming sites maintain organized and detailed user records. This way, operators can easily track interactions, manage communications, and segment players so that no user relationship is overlooked.

Task and Activity Management

Task and Activity Management

Our CRM API facilitates the management of tasks and activities that are related to user interactions. It allows online casino owners to set reminders, automate follow-ups, and monitor player touchpoints. This is an efficient way to have timely and effective engagement with players.

Our iGaming API Services

With our iGaming API services, you can optimize the gaming experience for your players without putting any extra effort into developing particular sections of the platform. All of our API solutions are readily available, offering a complete package of services for different iGaming features. Here’s a quick overview:

Live Casino API

Our live casino API comes with a complete payment system for managing quick balance updates, live dealer streams from real gaming studios, chat functions for interacting with dealers and other players, and live casino rewards features.

Sports Betting (B2B) API

Besides live casino, we also have a complete Sports Betting B2B API offering new betting platforms a complete integration solution with odds, betting markets, and live betting features.

Sports Betting (B2C) API

Our B2C sports betting API offers all the betting tools and features based on a user-centric system and betting convenience in mind.

PG Aggregator API

WIth our complete payment solution, your platform will offer players a fast and easy way of managing deposits and withdrawals for smooth transaction processing.

Casino Aggregator API

Besides live casino, our solution also includes other types of casino games like slots, table games, and instant games, all packed up nicely in a single API.

BGR (Bonus Game Rounds) API

With added features to manage bonus game rounds, your players will get modern-day options like bonus-buy mechanics and other tools that are currently trending on the market.

Player Account Management API

We also offer a complete player account management solution focused on managing payments, bonuses, rewards, and seamless registration and log-ins.

Affiliate Panel API

Our affiliate panel API allows you to scale and manage affiliate relationships, offering tracking services to keep you up to speed.

Bonus Engine API

With a bonus engine system, your players will get the latest bonuses and promotions, including leaderboard prizes, tournaments, slot battles, and live casino offers.

Chatroom API

Our Chatroom API offers a seamless communication platform to enhance user engagement. With real-time messaging and customizable chat features, it creates a user-friendly environment for community and collaboration.

Our API Solution

Our all-in-one API solution is designed to tackle the challenges of modern iGaming, addressing issues like seamless integration and user management. From streamlined registration to smooth account verification and authorization, our solution simplifies every step. Our focus is on key areas such as integration, scalability, and user convenience, ensuring that your platform remains efficient and adaptable.

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iGaming Turnkey Solutions

Launch your iGaming business quickly and efficiently with our comprehensive turnkey solutions.

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iGaming Website API Solutions

Easily integrate our gaming solutions with your existing platform using our robust Website API.

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